I am continually frustrated with the support provided by Netrillium although I canceled my services with them at the end on June.
This is the 3rd time they have tried to bill me and sent me an invoice for services not provided that I had discontinued.
Last month I was told by Jousua B (after many emails and help desk tickets) that the invoice was canceled and I was removed from their system. But, guess what? I was NOT removed from their system as I got yet another invoice.
As usual I sent and email to support, billing and Ermina (one of the co-owners of the company). This time however, I threatened leagal action if I was fraudulently billed. Sure enough within 24 hours the invoice has been canceled per Ermina herself. I am betting that I will be invoiced for October and that my information is still in the system.